Frequently Asked Questions (FAQs)
What services do you provide?
We provide private, non-medical in-home support services for families, children, adults, and seniors. Our caregivers assist with everyday activities that help clients remain safe and comfortable in their homes.
Services may include:
Childcare (nanny and babysitting services)
Companionship and supervision
Bathing, grooming, and dressing assistance
Mobility support and transfers (non-medical)
Meal preparation and feeding assistance
Light housekeeping and laundry
Errands and grocery shopping
Medication reminders
Transportation to appointments or activities
Safety monitoring and routine support
We tailor services to each client’s individual needs.
Do you provide medical or nursing care?
No. We are a non-medical in-home support service. Our caregivers do not provide medical treatment, skilled nursing care, therapy, or clinical services.
We do not perform:
Medical procedures
Wound care
Injections
Catheter care
Tube feeding
Therapy services
Clinical assessments
If a client requires medical or skilled care, we recommend working with a licensed healthcare provider.
Who are your services for?
Our services are available for:
- Families needing childcare or nanny support
- Seniors who need help with daily activities
- Adults who need temporary or ongoing assistance
- Veterans who prefer private-pay care
- Individuals recovering from illness or surgery (non-medical support)
- Busy professionals who need household support
Are your services private pay?
Yes. Our services are private pay only. Clients or families pay us directly.
We do not bill:
- Medicaid
- Medicare
- VA programs
- Government-funded insurance programs
Do you accept long-term care insurance?
Some clients use long-term care insurance to help cover the cost of care. In many cases, clients pay privately and submit our invoices to their insurance company for reimbursement, depending on their policy.
We are happy to provide detailed invoices to support reimbursement claims.
Are you insured?
Yes. We carry general liability insurance to help protect our clients, caregivers, and our business.
Do your caregivers undergo background checks?
We carefully screen caregivers before placement. This may include interviews, reference checks, and background screening when available. Our goal is to match families with caregivers who are dependable, respectful, and compassionate.
How are caregivers matched with clients?
We take time to understand each client’s needs, schedule, and preferences. We then match them with a caregiver whose experience and personality align with the client and family.
Do you offer short-term or one-time services?
Yes. We offer flexible scheduling, including:
One-time care
Short-term care
Part-time care
Full-time care
Overnight care (based on availability)
24/7 Care.
Where do services take place?
All services are provided in the client’s home. We do not operate a daycare or facility-based program.
How do I get started?
Simply contact us to discuss your needs. We will:
Learn about your situation
Recommend service options
Discuss scheduling and rates
Match you with a caregiver
What areas do you serve?
We are based in Houston, Texas, but our services are not limited to Houston only. We provide private, non-medical in-home support services to clients in surrounding cities and other parts of Texas, depending on caregiver availability and scheduling. If you are outside the Houston area, feel free to contact us to discuss your location and care needs.