Introduction
De-Mondek Home Care Provider Services LLC respects and values your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or receive our private-pay non-medical home care services.
Privacy Policy
Information We May Collect
We may collect the following information directly from you:
- Full name, address, phone number, and email
- Health information or care preferences you choose to share
- Emergency contact information
- Other information needed to coordinate services or communicate with you
How We Use Your Information
We use your personal information to:
- Provide and manage home-care services
- Maintain accurate care and billing records
- Communicate with you about your care and appointments
- Comply with applicable privacy and data-protection law
How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your personal data. All client records are stored securely in locked filing cabinets or password-protected electronic systems accessible only to authorized personnel.
Information Sharing
We do not sell, rent, or lease your personal information.
We share your data only when necessary to deliver care services, for example, with assigned caregivers, coordinators, or as required by law. All third-party partners are bound by confidentiality agreements..
Your Right
You have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent at any time
- Request a copy of your personal data held by us
- To exercise these rights, contact us using the information provided below.
Data Retention
Client records are retained for seven (7) years or as required by Texas law. After the retention period ends, all records are permanently and securely destroyed
Third-Party Services
We may use reputable third-party vendors to support our website, communication, and data management. These vendors follow strict privacy and security standards and are authorized to process information only as directed by us.
Data Breach Notification
In the event of a data breach, affected individuals will be notified within thirty (30) days of discovery.
We will immediately take corrective actions to contain the breach and prevent future occurrences.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices or state and federal regulations.
Any updates will be posted on our website with a revised “Last Updated” date.
Address
10333 Harwin Dr Ste 263
Houston, TX 77036.
Opening Hours
Mon - Fri: 10am - 5pm
Saturday: Closed
Sunday: Closed
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