Privacy Policy 

At De-Mondek Home Care Provider Services, your privacy is our priority. We are dedicated to protecting all personal information you share with us and to giving you full confidence in how we collect, use, and safeguard your data.

Information We Collect

When you visit our website, contact us, or request care services, we may collect personal details such as your full name, email address, phone number, home address, and any health-related information you voluntarily share. We may also collect basic technical data like IP address and browser type to help improve our website’s performance and security.

How We Use Your Information

We use the information you provide solely to serve you and your family. This includes scheduling care, customizing service plans, arranging transportation, and communicating important updates or changes about services you request. We never use your information for unrelated marketing purposes, and we never make decisions about care based on automated data processing. Every piece of information is handled with respect and used only to enhance the quality and reliability of our services.

Sharing Your Information

We value your trust and will never sell or rent your personal data. We share your information only when absolutely necessary. For example, we may share relevant details with caregivers assigned to your care, with healthcare professionals you authorize, or when required by law to protect health and safety. All third parties who receive information from us are required to keep it confidential and to use it solely for the purpose of providing services to you.

Maintaining and Protecting Your Information

We take every measure to keep your personal information safe. Our electronic records are stored in secure, password-protected systems and protected by up-to-date firewalls and encryption. Any paper records are stored in locked cabinets accessible only to authorized staff. We train every team member on confidentiality and HIPAA standards and require annual re-training to keep privacy practices strong. We also have clear procedures to follow in the unlikely event of a data breach, including prompt notification and corrective action.

Your Rights

You have the right to know what information we hold about you, to request corrections to ensure accuracy, and to request that we delete your information when possible under the law. You may also withdraw consent for certain uses of your information. To exercise these rights, contact us using the information provided on our website. We will respond promptly and respectfully.

Consent

By using our website, you consent to the terms of this Privacy Policy and agree to the careful collection, use, and safeguarding of your information as described. We may update this policy from time to time to reflect improvements in our practices or to comply with new regulations. Whenever we make significant changes, we will update the date at the top of this policy so you can stay informed.